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Terms & Conditions


Warranties, Security, Privacy, Refunds

While we will use reasonable endeavours to verify the accuracy of any information we place on the OpenHighStreet website, we make no warranties, whether express or implied, in relation to its accuracy.

The OpenHighStreet website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the OpenHighStreet website or any transaction that may be conducted on or through the OpenHighStreet website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the OpenHighStreet website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the OpenHighStreet website.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the OpenHighStreet website and any information provided to or taken from the OpenHighStreet website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect or consequential losses;

In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions, nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

By using this website service you agree to these terms and conditions of website use.

Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.

Refund policy

If you are unsatisfied with any of our products we will be happy to offer a replacement item. In certain cases a discount may be offered against your next purchase, which will be credited to your customer account balance. Please contact our local office with any complaints or queries about the products delivered and they will arrange for one of the above or if required a refund to your credit/debit card.

Please be aware that due to the perishable nature of our goods we are unable to accept cancellations less than 3 working days before your delivery is due.